THE GUEST EMAIL SEQUENCE BUILDER
Build the five guest emails your property needs from booking to review.
A practical guest communication system for independent hotels, lodges, safari camps, guesthouses and small resorts.
Work through the guest journey from booking to review: find the communication gaps, decide what needs to be sent and when, then build, implement and measure a five-email sequence for your own property.
Founding price £69
Available until 31 August
One-off payment · Instant access · Built for independent hospitality businesses
The expensive part is rarely the email itself.
Guests ask questions that could have been answered before arrival.
Staff repeat the same information manually.
Important details sit on the website but arrive too late to be useful.
Relevant extras are offered inconsistently — or not at all.
Different departments give slightly different answers.
The Guest Email Sequence Builder helps you trace those gaps back to the point where the information should have appeared, then build a five-email sequence around what guests actually need.
Build your booking-to-review communication system
Diagnose → Map → Gather → Build → Implement → Measure.
Work through six practical stages to audit what you already send, map the guest journey, gather the right information, build the five emails, implement them properly and measure what changes.
What you’ll finish with
✓ A complete five-email sequence from booking confirmation to review request
✓ A clear send schedule showing what goes out and when
✓ Guest information placed where it can reduce repetitive questions
✓ Better-timed opportunities to sell extras
✓ A communication system your team can actually use
What’s included
✓ Communication Audit
✓ Five-Email Sequence Map
✓ Guest Information Workbook
✓ Timing Planner + Revenue Planner
✓ Five editable email templates
✓ Implementation and mobile-readability checks
✓ Measurement tracker
✓ Quick Start guide
Founding price £69 until 31 August · One-off payment · Instant access.
Frequently asked questions
Do I need special email software?
No. You can use the Builder with the PMS, CRM or email system you already use.
Is this just a pack of email templates?
No. The templates are included, but the Builder also helps you audit your current communication, map the guest journey, decide what should be sent and when, gather the right information, implement the sequence and measure the results.
Do I need to be good at copywriting?
No. The Builder gives you the structure, prompts and editable templates you need to create each email for your own property.
How long will it take?
Allow around 2–4 focused hours for a solid first pass through the Builder. If you’re involving different departments, auditing existing communications in detail or rewriting everything from scratch, it may take longer. You can complete it in stages — and, as with most operational tools, the more carefully you work through the audit and planning, the more useful the final sequence will be.
Can my team use it?
Yes. It is designed to be practical for the people responsible for guest communication, reservations, operations and marketing within your property.
Is this a subscription?
No. The £69 founding price is a one-off payment.
What happens after I buy?
You receive access to the Builder and can start working through the six stages immediately.
What if I want help with my sequence?
Additional support is available separately, including a Sequence Review from £195.
Founding price £69 until 31 August · One-off payment · Instant access.
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